Frequently Asked Questions
Everything you need to know about your softest delivery yet.
What makes Weezie towels different from standard towels?
Our towels are made from 100% organic long-staple cotton and features a special spinning process that traps air, resulting in a towel that is exceptionally soft, absorbent, and low-linting.
How should I care for my towels to keep them fluffy?
We recommend machine washing on cold with mild detergent and tumble drying on low. Avoid fabric softeners and bleach, as these can decrease absorbency and damage the cotton fibers over time.
Do you offer custom embroidery or personalization?
Yes! You can personalize your towels with a variety of embroidery styles, thread colors, and monograms. Please note that personalized items require an additional 1-2 weeks for processing.
What is your shipping policy?
We offer standard shipping on all domestic orders, which typically arrives within 5-7 business days. Expedited shipping options are available at checkout if you need your linens sooner.
Can I return or exchange my order?
We accept returns on unused, non-personalized items within 30 days of delivery. Due to their custom nature, personalized and embroidered items are final sale and cannot be returned.
Do your towels have a hanging loop?
Yes, every Weezie bath towel and hand towel features a discreet, sturdy hanging loop to help your towels dry faster and stay off the floor.